Key Accounts Manager

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September 20

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CreditBPO

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Welcome to CreditBPO, a pioneer in the Philippine financial technology landscape committed to enhancing the efficiency, transparency, and reliability of financial decision-making. Our journey is fueled by a singular vision: to integrate cutting-edge technology with traditional financial services, thereby empowering banks, enterprises, and financial institutions to navigate the complexities of credit and procurement with unparalleled confidence.

11 - 50 employees

📋 Description

• Act as the main point of contact for strategic accounts post-sale • Lead client onboarding and training sessions, ensuring strong product adoption • Manage ongoing communication and issue resolution • Identify upsell and cross-sell opportunities and collaborate with BD/RevOps teams • Monitor account health and proactively address risk of churn • Serve as voice-of-the-customer for internal teams (product, ops, leadership) • Prepare and present account reports and insights • Send your resume and a short cover letter outlining a major account you managed, how you handled it, and the results achieved

🎯 Requirements

• 3–5 years experience in B2B customer success, account management, or sales • Proven success managing enterprise relationships • Excellent interpersonal, presentation, and communication skills • Highly organized with a track record of managing complex client workflows • Familiarity with CRMs (e.g., Pipedrive, HubSpot), project tracking (e.g., Trello, Notion) • Experience in fintech, procurement, or SaaS • Only candidates currently not employed will be considered

🏖️ Benefits

• Direct access to top-tier clients and decision-makers • High-ownership role with measurable impact on retention and expansion • Outcome-based performance model and competitive compensation • Flexible remote setup