Content Marketing Engineer

🕒 May 14

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Content Marketing Manager

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Crescendo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2024

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 $50M Series C - Crescendo on 2024-10

Artificial Intelligence • SaaS • B2B

Crescendo is an AI-native contact center and CX platform that combines continuously operated AI assistants with human CX specialists to deliver guaranteed outcomes across chat, voice, email and other channels. They provide multimodal AI assistants (chat, voice, email, shopping assistant) plus operational AI for continuous optimization, managed BPO services, CRM and SaaS integrations, and industry-focused solutions for retail & e-commerce, financial services, connected devices, and health & wellness. Crescendo emphasizes outcome-based pricing, performance guarantees, SOC-2 and HIPAA compliance, and rapid deployment to improve customer satisfaction, reduce response times and lower costs.

📋 Description

• You ghost-write and co-create with our CEO and leadership team. • You commission and produce data stories — the kind that journalists reference and analysts quote. • You create the content that makes Zendesk, Intercom, and Sierra displacement happen. • You write the content that makes a COO at an insurance company feel like we built this for them. • Topic selection, speaker coordination, promotion, live execution, and repurposing. • You interview customers, find the insight buried in their results, and turn it into a case study that closes deals.

🎯 Requirements

• 6-8 years in B2B content marketing, ideally at a technology company in a category-creation or high-growth phase • A portfolio of work you're proud of — thought leadership, research reports, campaign content, case studies. • Genuine AI fluency. You use AI tools daily. You have a workflow. • Strong editorial instincts. You know the difference between content that earns attention and content that fills a calendar. • Comfortable working with technical subject matter experts to extract insight and turn it into something a non-technical buyer finds compelling. • Experience owning a webinar or event content program — not just contributing to one. • Track record of connecting content decisions to pipeline outcomes.

🏖️ Benefits

• Empathy is a key driver. When people thrive, so does the mission. • Curiosity fuels progress. Take bold risks, sharpen your edge, go forward. • Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next. • Bold choices with integrity at the core—that’s how impact lasts. • Humility opens the door to better ideas. Hear others, lift others, keep learning.