Cresta
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
Director, Deal Strategy – Execution
November 20
Cresta
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
📋 Description
• Build and lead the Deal Strategy & Execution function • Partner with Sales, Finance, and Legal to design scalable deal frameworks • Develop playbooks, approval matrices, and pricing guardrails • Optimize quote-to-cash systems via partnership with the Revenue Technology team (Salesforce CPQ, CLM, ERP integrations) • Provide deal insights and recommendations to GTM leadership • Drive measurable improvements in deal velocity, win rate, and margin • Hire, coach, and scale a team of high-performing deal strategists
🎯 Requirements
• 8–12 years in Deal Strategy, RevOps, or Commercial Operations (SaaS) • Proven success building deal frameworks or functions from 0→1 • Strong Salesforce CPQ and SaaS deal architecture experience • Exceptional cross-functional communication and executive partnership skills • Analytical mindset with focus on speed, scalability, and impact
🏖️ Benefits
• Comprehensive medical, dental, and vision coverage with plans to fit you and your family • Flexible PTO to take the time you need, when you need it • Paid parental leave for all new parents welcoming a new child • Retirement savings plan to help you plan for the future • Remote work setup budget to help you create a productive home office • Monthly wellness and communication stipend to keep you connected and balanced • In-office meal program and commuter benefits provided for onsite employees
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