Director, Enterprise Sales, West

🕒 April 2

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Cresta

51 - 200 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.

📋 Description

• Recruit, hire, develop, and empower a team of Enterprise Account Executives to consistently surpass Cresta’s revenue targets • Foster a culture of high accountability by establishing clear expectations for achievement and advocating for a disciplined and scalable process across teams • Scale strategic and enterprise sales process from early traction to a repeatable and predictable sales machine, exceeding ARR targets • Lead and define an effective finely-tuned sales hiring process • Attract 2-3 AE’s within the first 90 days from your own network • Build a team of up to 7 AE's within the next 12 months • Promote excellence in sales through value-based selling and MEDDPICC methodologies • Collaborate with senior leaders in Marketing, Customer Success, Alliances, Product, and Revenue Operations to create an effective Enterprise GTM strategy • Ensure flawless sales execution for complex multi-stakeholder deals while laying the groundwork for enterprise account growth • Encourage team to take ownership of Enterprise pipeline generation and foster effective SDR collaboration for efficient prospecting, identification, qualification, and sustainable pipeline development • Provide accurate forecasts to the executive leadership team, demonstrating a deep understanding of the Enterprise business across the region • Work closely with our Partner leadership teams to achieve successful co-selling efforts

🎯 Requirements

• Over 5 years of enterprise sales leadership experience, including a consistent track record of recruiting and retaining high-performing enterprise sellers • Proven success in managing sales teams with minimum $1.25m ARR quotas, selling technical solutions to large, complex enterprises • Experience leading teams at high-growth software companies of similar size • Master of hiring of Enterprise AE's • Knows and can show evidence of sourcing, bringing in, closing, and building large teams of Enterprise AE's • Demonstrated history of consistent overachievement as both an enterprise seller and a leader, with teams consistently exceeding revenue targets and advancing their careers under your guidance • A natural ability to lead and motivate sales leaders and sellers through continuous growth and change • A hands-on leader who eagerly engages in deals directly connects with Economic Buyers and provides the necessary support and executive connection to close new opportunities and expand relationships with Enterprise companies • Experience in cross-functional collaboration and co-selling with external partners to establish an Enterprise business from the ground up • Expertise in both land and expand sales strategies, an insatiable curiosity about our customers, and a data-driven vision for how Cresta can drive positive business outcomes in the Enterprise sector • Experience in cultivating and championing an outbound selling culture and driving accountability for qualified pipeline generation • An unwavering commitment to achieving great results rather than settling for good ones • Willingness and expectation to travel (approx. 30%)

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family • Flexible PTO to take the time you need, when you need it • Paid parental leave for all new parents welcoming a new child • Retirement savings plan to help you plan for the future • Remote work setup budget to help you create a productive home office • Monthly wellness and communication stipend to keep you connected and balanced • In-office meal program and commuter benefits provided for onsite employees

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