Senior Product Designer, AI Builders

🕒 April 2

🇺🇸 United States – Remote

💵 $150k - $205k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

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Cresta

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.

📋 Description

• You’ll turn the complexity of AI and business logic into builder experiences that feel intuitive and self-serve, for both technical users (developers) and non-technical ones (business operators) • You’ll pair vibe coding/design with your engineer and designer partners to spin off builder concepts and iterate them into polished, production-ready experiences • You’ll partner with PMs and tech leads to define problem spaces, north‑star experiences, and iterative milestones • You’ll run discovery and evaluative research with our users – interviews, workflow walkthroughs, usability tests, and competitive analysis, to understand how they work today and where AI can meaningfully help. • You’ll collaborate closely with PMs, MLEs, FDE/FDPMs, Customer Success, and Marketing teams across the organization. • You’ll advocate for craft – raise the quality bar and help the team develop a shared eye for what great looks like • You’ll have good judgment of when to ship: perfect is the enemy of good

🎯 Requirements

• Education in Design, HCI, Interaction, or 5+ years equivalent industry experience • Experience in designing AI-driven workflows, no-code/low-code/agentic builders, or complex B2B enterprise applications • AI-native working style: comfortable using Claude Code, Cursor, MCP, or similar tools to move faster, prototype deeper, and push beyond what traditional design tooling (Figma) allows • Portfolio showcasing simple and elegant design solutions to complex problems, with a focus on end‑to‑end flows rather than isolated screens • Strong product thinking + a blend of UX disciplines (interaction design, prototyping, visual design, and user research) • Curious, adaptable, and a quick learner who thrives in a collaborative, team-oriented environment.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family • Flexible PTO to take the time you need, when you need it • Paid parental leave for all new parents welcoming a new child • Retirement savings plan to help you plan for the future • Remote work setup budget to help you create a productive home office • Monthly wellness and communication stipend to keep you connected and balanced • In-office meal program and commuter benefits provided for onsite employees