Senior Software Engineer - Backend

🕒 June 19, 2025

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Cresta

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.

📋 Description

• As a Senior full-stack engineer, with a backend focus, you will be at the forefront of shaping the future of customer engagement! • You'll be instrumental in delivering timely, actionable insights that drive business growth from day one. • We're building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding and guiding customer engagement across all touch-points. • Be part of the team that's redefining the way businesses connect with their customers!

🎯 Requirements

• Proven experience as a Backend Engineer with a focus on database design and system architecture. • Strong expertise in ClickHouse or similar columnar databases for managing large-scale, real-time analytical queries. • Hands-on experience with Elasticsearch for indexing and searching large datasets. • Proficient in backend programming languages such as Python, Go. • Experience with RESTful API design and development. • Solid understanding of distributed systems, microservices architecture, and cloud infrastructure. • Experience with performance tuning, data modeling, and query optimization. • Strong problem-solving skills and attention to detail. • Excellent communication and teamwork abilities.

🏖️ Benefits

• Paid parental leave to support you and your family • Monthly Health & Wellness allowance • Work from home office stipend to help you succeed in a remote environment • Lunch reimbursement for in-office employees • PTO: 28 days in Germany