Cresta
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
Senior Software Engineer - Frontend
🕒 June 19, 2025
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Cresta
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
📋 Description
• As a Senior full-stack engineer, with a front-end focus, you will be at the forefront of shaping the future of customer engagement! • You’ll be instrumental in delivering timely, actionable insights that drive business growth from day one. • We’re building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding and guiding customer engagement across all touch-points. • Be part of the team that’s redefining the way businesses connect with their customers!
🎯 Requirements
• A deep understanding of the modern front-end ecosystem and experience applying frameworks/tools (React, Vite, and Node.js) and patterns to complex, production web applications • Comfortable defining and building robust APIs with a strong understanding for different protocols like Websockets, REST, RPC frameworks, etc • Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products • Deep appreciation for building applications with observability as a first-class principle and familiarity with application performance monitoring
🏖️ Benefits
• Paid parental leave to support you and your family • Monthly Health & Wellness allowance • Work from home office stipend to help you succeed in a remote environment • Lunch reimbursement for in-office employees • PTO: 28 days in Germany
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