Mobilization Data Manager

Job not on LinkedIn

🕒 February 19

🇺🇸 United States – Remote

💵 $78.9k - $109.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Data Scientist

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Critical Mass

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

🤖 Artificial Intelligence

📱 Media

B2B • Artificial Intelligence • Media

Critical Mass is a digital experience design agency that specializes in creating connected digital ecosystems through innovative design and technology solutions. The agency partners with globally renowned brands, offering services that include strategy, brand and campaign development, content production, and performance marketing. With a strong focus on creativity and the incorporation of artificial intelligence, Critical Mass helps businesses engage their audiences effectively across various digital platforms.

📋 Description

• Design and build automated workflows connecting our core platforms (EveryAction, Mobilize, Airtable, Formstack). • Audit current systems to identify bottlenecks and implement scalable solutions for high-volume mobilization moments and national days of action. • Serve as the primary administrator for EveryAction and Mobilize. • Execute routine data hygiene audits (de-duping, standardizing tagging), manage user permissions, and troubleshoot synchronization errors to ensure clean data for mobilization tracking. • Create and maintain dashboards to provide Directors and Mobilization staff with real-time metrics on event capacity, shift recruitment, and action outcomes. • Translate raw data into actionable insights for the Mobilization team. • Triage and route internal data support requests via our help desk (Freshdesk), resolving straightforward data issues and troubleshooting integration failures for Mobilization staff. • Train staff and mobilization leaders on data tools and best practices. Create and update "how-to" guides and documentation to empower non-technical staff to utilize data effectively for their events. • Serve as the primary administrator for EveryAction and Mobilize. Execute routine data hygiene audits (de-duping, standardizing tagging), manage user permissions, and troubleshoot synchronization errors to ensure clean data for mobilization tracking.

🎯 Requirements

• 2-3 years experience as an administrator or power user of political technology such as EveryAction (VAN) and Mobilize. • Workflow Automation Experience: Demonstrated success building complex bases in Airtable and designing logic-based forms/workflows in Formstack. • Data Logic: Strong understanding of relational database concepts, unique identifiers, and data mapping. • Problem-Solving: Strong ability to diagnose technical issues, troubleshoot integration failures, and devise creative solutions for data challenges. • Communication: Experience explaining technical concepts to non-technical users and translating complex processes into simple documentation. • Excel Proficiency: Strong comfort working with spreadsheets for data manipulation and reporting. • Background in large-scale mobilization, rapid response, or volunteer coordination. • Experience with help desk or ticketing systems (Freshdesk experience a plus). • Basic knowledge of SQL or API integration tools (e.g., Zapier, Make).

🏖️ Benefits

• Remote Work • Professional development opportunities • Health insurance