Field Engineering Leader

November 25

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Crogl, Inc.

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Cybersecurity • AI • SaaS

Crogl, Inc. is the only autonomous knowledge engine for security operations that investigates alerts and executes threat hunts by learning organizational processes. It continuously analyzes and documents every alert across various environments, empowering security analysts to make informed decisions without needing deep technical expertise. With features such as seamless SIEM migration, audit readiness, and automated investigations, Crogl helps security teams enhance their efficiency and effectiveness in handling cyber threats.

11 - 50 employees

Founded 2023

🔒 Cybersecurity

☁️ SaaS

📋 Description

• Build, lead, and scale the field engineering team, establishing best practices and processes for technical pre-sales and post-sales support • Partner with Sales to drive technical win strategies, lead product demonstrations, and conduct proof-of-concept implementations • Serve as the technical authority in customer engagements, articulating Crogl's value proposition to security leaders and technical practitioners • Design and deliver technical workshops, training sessions, and enablement programs for customers and partners • Act as the bridge between customers and Product/Engineering teams, gathering requirements and advocating for customer needs • Develop technical content including solution architectures, integration guides, and best practice documentation • Drive customer success by ensuring smooth implementations, technical adoption, and ongoing optimization • Travel regularly to meet with customers, attend industry events, and support field activities (30-40%) • Establish metrics and KPIs to measure field engineering effectiveness and customer technical health

🎯 Requirements

• 7+ years of experience in field engineering, solutions engineering, or technical consulting roles in Cybersecurity • 3+ years of hands-on experience as a security practitioner (SOC analyst, security engineer, threat hunter, or similar role) • Proven track record of leading and developing high-performing technical teams • Deep expertise in security operations technologies including SIEM, XDR, SOAR, threat detection, and SOC workflows • Strong technical aptitude with the ability to understand complex architectures and communicate them effectively to diverse audiences • Strategic mindset with excellent communication skills across all levels, from CISOs to security analysts • Experience designing and executing technical proof-of-concepts and enterprise deployments • Data-driven approach with experience using metrics to improve team performance and customer outcomes.

🏖️ Benefits

• Equal Opportunity Employer