Customer Advisor Specialist

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Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech

Cross Border Talents is a global, technology-enabled recruitment consultancy that connects multilingual and cross-border talent with employers across EMEA, APAC and the Americas. The company provides permanent hiring and talent-leasing solutions focused on Engineering, ICT and multilingual roles, operating remotely across more than 100 countries and combining AI-enhanced sourcing with human-validated vetting. CBT runs a talent pool and recruitment platform to help companies bridge skill gaps and scale diverse international teams.

📋 Description

• Manage incoming client contacts and escalations with compassion and proactivity • Own the Stakeholder Experience by liaising with diverse Helpdesks • Coordinate regular calls with the client, for refills and upgrades to product accessories • Process both client-generated and internally-generated service request tickets • Administrative support to certify client details

🎯 Requirements

• Bachelors Degree in any field • Minimum of a years experience in a Customer Support or client-facing role, preferably in a multi-national environment. • Required Language Thresholds: English (B2-C1: Independent User Level)

🏖️ Benefits

• Competitive Salary • Career Progression Opportunities • Initial employment contract with a duration of 12 months • Well rounded Health and Life Insurance Packages