Customer Care Representative, German

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3 days ago

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Cross Border Talents

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Recruitment • B2B

Cross Border Talents is a specialist global recruitment consultancy that connects employers with multilingual, ICT, and engineering professionals. Operating in over 102 countries, CBT delivers permanent hires and talent-leasing solutions, supporting relocation and remote work placements through a centralized talent pool and recruitment technology. The company focuses on bridging skills gaps for businesses worldwide by providing tailored, B2B recruitment services and candidate support.

201 - 500 employees

Founded 2013

🎯 Recruiter

🤝 B2B

📋 Description

• Serve as the primary point of contact for customer inquiries, representing one of the world’s most prestigious automotive brands • Use phone, email, and chat to deliver a seamless customer experience • Respond to questions about products and services, providing expert guidance on a variety of car-related topics • Diagnose and resolve issues promptly and professionally, addressing customers’ concerns • Aim to turn every interaction into a satisfied customer • Enjoy living in Greece

🎯 Requirements

• Fluency in German • Strong command of English, both written and spoken • A genuine passion for cars is a strong plus • At least 6 months of experience in customer support/customer care preferred • Excellent communication skills • Problem-solving mindset and a strong sense of ownership • Tech-savviness and the ability to learn quickly • Positive, service-oriented attitude

🏖️ Benefits

• Complete relocation support (we cover all costs from the moment you leave your home until you are ready to rent your first home in Greece) • Competitive monthly salary plus two additional annual payments • Health care benefits and a variety of other discounts • Fully paid training provided by certified instructors • Clear career path within a company of more than 11,500 employees • Free online Greek language courses • Opportunity to work for a Great Place to Work–certified company