Cross Border Talents
201 - 500 employees
Founded 2013
đŻ Recruiter
đ¤ B2B
Recruitment ⢠B2B
Cross Border Talents is a specialist global recruitment consultancy that connects skilled professionals with employers worldwide, focusing on permanent hires and talent-leasing across Engineering, ICT, and multilingual customer experience roles. The company operates fully remotely across more than 102 countries, offering a talent pool, recruitment technology, and relocation support to bridge skill gaps and deliver tailored hiring solutions for international employers.
Customer Support, French/Italian/Spanish
đ December 10, 2025
đŁď¸đŤđˇ French Required
đŁď¸đŞđ¸ Spanish Required
đŁď¸đŽđš Italian Required
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Cross Border Talents
201 - 500 employees
Founded 2013
đŻ Recruiter
đ¤ B2B
Recruitment ⢠B2B
Cross Border Talents is a specialist global recruitment consultancy that connects skilled professionals with employers worldwide, focusing on permanent hires and talent-leasing across Engineering, ICT, and multilingual customer experience roles. The company operates fully remotely across more than 102 countries, offering a talent pool, recruitment technology, and relocation support to bridge skill gaps and deliver tailored hiring solutions for international employers.
đ Description
⢠Deliver empathetic, accurate, and timely user support ⢠Stay up to date on products and community standards to provide effective solutions ⢠Make thoughtful, community-focused decisions in complex situations ⢠Investigate and resolve user issues, including account access and abuse reports ⢠Respond to user inquiries with professionalism, empathy, and efficiency ⢠Analyze data to optimize workflows and enhance user experience ⢠Enforce Terms of Use by monitoring and addressing reports of abusive content ⢠Identify trends and escalate emerging or complex issues to the global team
đŻ Requirements
⢠Language proficiency: French OR Spanish OR Italian: C1-C2 level (native or near-native) ⢠English: B2 level or higher ⢠Excellent interpersonal and communication skills with a genuine sense of empathy ⢠Proactive and community-oriented mindset ⢠Strong analytical skills with attention to detail ⢠Ability to interpret and apply community standards consistently ⢠Comfortable using data-driven insights to improve processes ⢠Familiarity with online communities or social platforms (training provided)
đď¸ Benefits
⢠Competitive Salary ⢠Performance bonus ⢠Work schedule: Monday-Sunday (8-hour shifts, 5 days/week, rotating) ⢠Relocation support: Assistance provided for candidates relocating to Greece ⢠Career development: Continuous training, growth opportunities, and mentorship ⢠Work environment: International, inclusive, and supportive workplace culture ⢠Flexibility: Hybrid and adaptable working conditions
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