Customer Support, German Speaking

🕒 December 11, 2025

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Cross Border Talents

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Cross Border Talents is a specialist global recruitment consultancy that connects skilled professionals with employers worldwide, focusing on permanent hires and talent-leasing across Engineering, ICT, and multilingual customer experience roles. The company operates fully remotely across more than 102 countries, offering a talent pool, recruitment technology, and relocation support to bridge skill gaps and deliver tailored hiring solutions for international employers.

📋 Description

• Provide empathetic, accurate, and timely support to the users • Stay informed about the products and community standards to offer effective solutions • Investigate and resolve user issues, including account support requests and reports of abusive content • Respond to inquiries with speed, quality, and empathy • Use your market-specific knowledge to identify scalable improvements in user support • Analyze data to enhance user experience and improve workflows • Enforce Terms of Use by monitoring and addressing abuse reports • Spot trends and escalate complex issues to the global team when necessary

🎯 Requirements

• Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly in German (C1-C2) and English (B2) • A proactive attitude with a bias toward doing whats right for the community • Attention to detail and a results-driven mindset • Ability to analyze data and identify trends to enhance workflows • Familiarity with products and community standards (training will be provided)

🏖️ Benefits

• Salary: 1300 EUR gross monthly x 14 per year • Performance bonus: up to 200 EUR per month • Opportunity to work in an international and supportive environment in Athens • Continuous training and career development opportunities • Flexible working conditions and a vibrant workplace culture • Relocation assistance for candidates outside of Greece