Client Relations Consultant

🔥 20 minutes ago

🐊 Florida, Nebraska, +6 more states – Remote

🐊 Florida – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Cross Country Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🎯 Recruiter

☁️ SaaS

💰 $3.8M Post-IPO Equity - Cross Country Healthcare on 2004-08

Healthcare • Recruitment • SaaS

Cross Country Healthcare is a healthcare-focused staffing and workforce solutions company. It provides clinical and non-clinical staffing services including travel nursing and allied assignments, locum tenens for physicians and advanced practice providers, per diem/local staffing, permanent placement, school professionals, home health/PACE services, and executive/interim leadership placements. It also offers employer-facing workforce solutions such as MSP/internal resource pools, locums vendor management, on-demand crisis staffing, international solutions, and recruitment process outsourcing, plus a technology platform (vendor-neutral VMS/Xperience), analytics/insights, and related advisory services.

📋 Description

• The Client Relations Consultant will be responsible for strategically increasing the Company’s pipeline of business opportunities across multiple lines of business. • Will develop and facilitate selling opportunities for enterprise-wide sales staff by engaging daily with decision-makers in healthcare organizations across the country to generate new client prospects and qualified leads. • Will collaborate with peers and the outside sales team to implement a structured approach to improving the Workforce Solutions team’s number of generated leads, meetings scheduled, presentations, and opportunity win rate. • Develop ongoing relationships with client prospects that result in opportunities for enterprise-wide sales staff to engage directly with the client. • Product scope includes, but is not limited to, Travel Nurse/Allied Staffing, Per Diem Staffing, Technology, and Locum Tenens Staffing. • Implement a systematic approach to identifying prospective clients. • Study the current market dynamics to become well-versed in identifying new or evolving opportunities/solutions for Cross Country to pursue with prospective clients. • Effectively coordinate conference calls, meetings, and travel time for multiple sales executives in varying regions throughout the United States. • Collaborate with multiple regional sales leaders to advance a strategic business development plan supporting quarterly and annual revenue goals. • Develop and execute a high-volume client outreach effort, primarily by phone/email/social media, performing to established metrics for conversion to new business. • Successfully navigate internet websites and social media applications to collect targeted market and client information. • Ensure that current, competitive information is resident in the Customer Relationship Management (CRM) application system. • Engage effectively with business unit leadership, sales leadership, and delivery specialists (e.g., Search Consultants, Account Managers) to fully leverage all potential business opportunities. • Primary point of contact for internal research operations and data operations teams to maximize business development efforts. • Research and prepare strategic briefing of potential clients’ prior experience across the Cross Country’s continuum of services. • Achieve monthly and quarterly goals/metrics.

🎯 Requirements

• Bachelor’s Degree and minimum of three years’ experience in a related inside sales or business to business role. Healthcare staffing experience preferred. • Demonstrated success executing a territory penetration plan with clear and measurable outcomes. • Superior verbal and written communication skills are required, demonstrating the ability to communicate credibly with top decision-makers in major healthcare enterprises. • Professional presentation style and demeanor conveying warmth and professionalism over the telephone. • Comfortable with making multiple cold calls into healthcare organizations nationwide to successfully determine appropriate decision-makers. • Committed to achieving goals and resilient when client interest declines. • Demonstrated proficiency with geography, reading maps, and adjusting schedules, meetings, and travel times to United States time zones. • Demonstrated competency with Microsoft Office Suite products in a Windows environment including, but not limited to, Outlook, PowerPoint, Excel and Word. • Prior experience with a Customer Relationship Management (CRM) application is preferred, Salesforce is ideal. • Ability to conduct Internet research in an efficient and productive manner. • Ability to multi-task and prioritize shifting responsibilities in a dynamic, quickly changing, client-driven environment with changing demands and, at times, conflicting assignments.