Crossbeam
Enterprise • SaaS
Crossbeam is a partner ecosystem platform that enables companies to securely share data and gain insights by connecting with their partners. It offers ecosystem intelligence tools that provide unique insights and recommended strategies to enhance revenue growth. The platform is built to assist businesses in leveraging their partner ecosystems for ecosystem-led growth, enabling seamless account mapping and integration. Crossbeam is widely used by sales and marketing tech industries to drive demand generation, sales acceleration, and customer retention.
Enterprise Account Success Manager
October 2
🌵 Arizona – Remote
🍂 Massachusetts – Remote
+2 more states
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
Crossbeam
Enterprise • SaaS
Crossbeam is a partner ecosystem platform that enables companies to securely share data and gain insights by connecting with their partners. It offers ecosystem intelligence tools that provide unique insights and recommended strategies to enhance revenue growth. The platform is built to assist businesses in leveraging their partner ecosystems for ecosystem-led growth, enabling seamless account mapping and integration. Crossbeam is widely used by sales and marketing tech industries to drive demand generation, sales acceleration, and customer retention.
📋 Description
• Drive deeper adoption and retention within key accounts • Build bespoke relationships across functions • Identify new use cases and expand Crossbeam’s footprint • Coach and educate customers on best practices for successful use of Crossbeam • Drive and anticipate renewal conversations with the customer
🎯 Requirements
• 6+ years in Customer Success at a fast-paced, high-growth international SaaS company • Experience working with enterprise accounts (10k+ employee sized companies) • Proven track record of revenue retention and expansion in Enterprise accounts • Strong executive presence and ability to navigate complex organizations • High business acumen and understanding of how to tie product value to key outcomes • Proactive, organized, creative and autonomous • A force multiplier — you make others around you better • You have a strategic mindset
🏖️ Benefits
• Competitive salary • Health insurance • Paid time off • Flexible work arrangements • Professional development opportunities
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