Senior Consultant, Coupa Post-Production Support

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CrossCountry Consulting

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🏨 Hospitality

💼 Consulting

💰 $1.5M Venture Round on 2021-02

Healthcare • Hospitality • Consulting

CrossCountry Consulting is a business advisory firm that provides integrated solutions for financial and risk management. Their expertise includes technical accounting, financial reporting, operational accounting optimization, and integrated risk management. The company also specializes in technology-enabled transformation, supporting organizations with finance transformation, data transformation, and analytics. CrossCountry Consulting serves various industries such as financial services, life sciences, technology, media, telecommunications, real estate, hospitality, and government contracting. With a focus on strategic finance, the firm helps clients through transactions like IPO readiness, mergers and acquisitions, and divestitures. They aim to create present and future value for businesses by collaborating with CFOs, private equity sponsors, and corporate leaders to solve current challenges and prepare for future success.

📋 Description

• Provide post-production support and enhancement services to both large multi-billion-dollar enterprises and emerging growth companies • Manage client relationships and effectively resolve client support requests, ensuring their satisfaction and success • Configure, set up, and provide ongoing Coupa administration for clients, ensuring optimal system performance and efficiency • Develop, test, and deploy customizations, custom objects, and new functionality based on evolving business needs, contributing to our clients' continuous improvement. • Create new dashboards, save searches, and design custom workflows • Manage users, roles and permissions, KPIs/Metrics, custom reports and fields • Serve as a Coupa subject matter expert, integrating Coupa with various applications and providing valuable insights and guidance to clients • Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards. • Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes. • Conduct client trainings within Coupa modules when necessary • Effectively communicate with clients, providing project updates, configuration recommendations, and sharing Coupa best practices to optimize their business operations

🎯 Requirements

• 3+ years of consulting and/or relevant industry experience with functional/technical proficiency with implementation or integration of at least one module within a financial system solution (i.e. Coupa, Workday, SAP, NetSuite, Ariba, etc.) • Strong business acumen, with a functional understanding of core accounting processes, organizational structure, GL, departments, classes, legal entity/subsidiaries, order to cash, procure to pay, record to report, and more • Ability to prioritize requests by level of urgency, scope, complexity, and team availability • Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation. • Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards. • Proven experience managing multiple concurrent projects and demonstrated strong organizational and time management skills • The ability to create and effectively communicate end-to-end solutions to technical teams, bridging the gap between business requirements and technical implementation • Bachelor’s degree in Information Systems, Information Technology, Finance, Accounting, or similar discipline • Coupa certification preferred

🏖️ Benefits

• Professional development • Flexible work arrangements