Regional Closing Manager

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Manage the closing request pipeline and rush request inbox to ensure timely closings. • Provide support and training to the Closing team. • Implement guidelines for the Closing team that are cohesive with investor, agency, federal, and state requirements. • Design and implement workflows to streamline productivity and efficiency. • Produce and deliver reports to senior management that track productivity, quality, and efficiency. • Work with the delivery teams to ensure the funded pipeline is purchased in a timely manner. • Build relationships with the branch managers and sales team and provide guidance when needed. • Ensure the team is meeting acceptable turn around requirements. • Develop ideas to improve operations and procedures. • Monitor defects and trends around closing and create action plans for improvement.

🎯 Requirements

• High School diploma/GED, or equivalent; bachelor’s degree and/or equivalent combination of education/experience, preferred. • Minimum of 5 years’ experience in mortgage closing. • Minimum of 3 years’ management experience in mortgage closing. • Knowledge of state and federal laws pertaining to the mortgage industry (i.e., RESPA, TILA, ECOA, etc.). • Excellent communication skills with both internal and external sources. • Ability to close FHA/VA/USDA and Conventional loans according to required guidelines. • Excellent analytical and organization skills to organize operations for both short term and strategic planning. • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

🏖️ Benefits

• medical • dental • vision • 401K • company-provided short-term disability • employee assistance program • wellness program