Scenario Review Analyst

🕒 February 27

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Daily loan support for all company employees via a ticketing system, inbound phone calls, email and in person for underwriting/loan scenario-based questions and communication • Review and respond to general underwriting scenarios • Assist Loan Officers and Loan Processors in finding answers regarding loan eligibility and lending guidelines • Analyze various underwriting scenarios and suggest potential alternate options with different investors • Review and analyze complex income documentation, including personal and business tax return and provide calculations to be used for qualifying • Create technical documentation, system documentation, “how to” guides, FAQ’s and self-help references • Track tasks, activities, and time spent within the ticketing system and meet expected turn-times • Participate in Underwriting Department, Regional and Sales calls, lead calls as necessary • Assist with training sales or processing staff in areas where additional guidance is needed • Collaborate amongst team members and other departments • Maintain essential underwriting knowledge • Maintain all UW designations, as applicable

🎯 Requirements

• Bachelor’s degree and/or equivalent combination of education/experience • 4+ years of mortgage underwriting experience, underwriting to multiple agency and investor guidelines, preferred • Government underwriting experience with designations (FHA and VA), preferred • Experience using Microsoft Word, Excel and Outlook, preferred • Excellent communication, negotiation, and problem-solving skills • Excellent customer service skills

🏖️ Benefits

• medical • dental • vision • 401K • company-provided short-term disability • employee assistance program • wellness program