Business Process Engineer

Job not on LinkedIn

November 25

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Logo of Crossover Health

Crossover Health

Healthcare Insurance • Wellness

Crossover Health is a healthcare company focused on innovative primary care services. They offer both virtual and in-person healthcare solutions through their health centers, delivering a comprehensive range of services including primary care, physical medicine, mental health coaching, and occupational medicine. Crossover Health partners with employers and brokers to provide integrated healthcare plans that aim to reduce healthcare costs and improve patient outcomes. Since 2010, they have been pioneering an advanced primary care model in the United States, emphasizing a holistic approach to healthcare through their licensed care teams across all 50 states.

1001 - 5000 employees

Founded 2010

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Lead structured process improvement projects using Lean, or other relevant methodologies. • Map current-state workflows and identify process bottlenecks, redundancies, and waste. • Facilitate cross-functional workshops to co-design ideal-state processes and solutions. • Work with leaders to develop clear action plans and success metrics to guide implementation and sustainment. • Support leaders as needed to monitor performance of new processes and continuously refine based on data and feedback. • Promote systems thinking to improve understanding of interdependencies across teams and functions. • Design and document scalable, efficient, and sustainable operating systems that align with organizational goals. • Support leaders in translating strategy into measurable operational processes and performance outcomes. • Coach and mentor teams on Lean, A3 problem-solving, and other relevant continuous improvement principles. • Develop and lead formal process improvement training across the organization.

🎯 Requirements

• Bachelor’s degree in Industrial Engineering, Systems Engineering, Operations Research, or related field (Master’s preferred). • 4–6 years of experience in process improvement, operations excellence, or systems engineering. • Lean or Six Sigma certification (Green Belt or higher strongly preferred). • Demonstrated success leading cross-functional process improvement initiatives. • Strong analytical, facilitation, and communication skills. • Ability to work collaboratively in a fast-paced, mission-driven environment. • Passion for improving healthcare operations and making systems work better for members, care teams, employees, clients, and our overall operating system.

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Short- and Long-Term Disability • Life Insurance • Paid Time Off • 401K

Apply Now

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