Senior Practice Management Analyst – EMR

Job not on LinkedIn

October 28

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Logo of Crossroads

Crossroads

Healthcare Insurance • Wellness

Crossroads is an outpatient treatment provider for people dealing with substance use disorders, specializing in medication-assisted treatment (MAT). They offer a comprehensive approach to recovery, including FDA-approved medications, peer support, care coordination, counseling, and contingency management, personalized to the unique needs of each patient. By providing convenient access to services through a 24/7/365 patient access center, virtual appointments, and their Instant Intake® service, Crossroads facilitates recovery journeys across multiple states, such as Georgia, Kentucky, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia. Dedicated to high-quality, evidence-based care, Crossroads supports their community with resources and partnership programs to ensure a compassionate and successful path to recovery.

501 - 1000 employees

Founded 2005

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Provide advanced support, analysis, and optimization of the clinic’s practice management (PM) and clearinghouse systems • Act as a subject matter expert for Waystar, CareLogic, and Medgen • Ensure that scheduling, registration, coding, and billing-related workflows run efficiently • Partner with clinical, operational, and administrative teams in medication assisted treatment setting to improve patient access • Streamline operations and ensure compliance with state and federal regulations • EMR setup and configuration related to RCM • Maintain payor list and billable service mapping • Work on assigned projects independently and track progress to meet deadlines • Assist with legacy system preparation & cleanup • Troubleshoot RCM related tickets • Protect patients' rights by maintaining confidentiality of personal and financial information • Assist in companywide initiatives related to implementation, software set-up, and maintenance • Manage and field questions from key stakeholders regarding RCM onboarding, process changes, and operations • Evaluate process, make process improvements, and update process changes related to EMR RCM Specialist role • Attend, participate in and facilitate meetings as necessary • Document changes, workflows, and processes • Implement and maintain EMR, Clearinghouse, and RCM Services workflows

🎯 Requirements

• 2 years’ experience with medical billing, preferred in substance abuse and/or primary care • Bachelor's degree preferred or will take equivalent work experience • A firm grasp of web-based billing software or Electronic Health Systems • Excellent verbal and written communication skills • An above-average aptitude with internet/computer use • Experience in EMR system configuration is preferred but not required • Prior experience with Waystar clearinghouse & EDI files is preferred but not required • Prior experience working with Carelogic is preferred but not required

🏖️ Benefits

• Medical, Dental, and Vision Insurance • PTO • Variety of 401K options including a match program with no vesture period • Life Insurance • Short/Long Term Disability • Paid maternity/paternity leave • Mental Health Day • Calm subscription for all employees

Apply Now

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