Senior Business Systems Analyst II – Salesforce

October 2

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CrowdStrike

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Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Partner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute Commerce projects and enhancements. • Primarily responsible for providing excellent partner experience. • Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and design and deliver quality solutions. • Provide solutions for complex business problems within the Lead-to-Cash (L2C) ecosystem. • Measure success of initiatives based on the metrics defined. • Act as a scrum master, own the JIRA board and host daily scrum calls with Salesforce engineering team to track status and discuss blockers. • Own functional tasks and deliverables, including: process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, training, reporting and continuous improvement of business applications. • Create and maintain project, application and requirement documents. • Work to drive adoption and alignment across the company’s business processes and systems. • Ensure the consistency and quality of Commerce automations across SFDC and integrated systems. • Use and recommend best practices while delivering scalable high quality solutions.

🎯 Requirements

• Bachelor's degree (technical degree preferred) • 8+ years of experience in the capacity of BSA, Sr. BSA or Product Owner for SaaS business systems for a software company, with at least 4 years of Salesforce experience • Strong understanding of partner business processes and best practices • Strong understanding of API integrations and middleware tools • Solid understanding of Lead-to-Cash (L2C) processes • Understanding of revenue recognition and billing systems • Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills • Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership • Strong knowledge and understanding of the Salesforce platform, ecosystem and best-practices • Passion for creating a frictionless end user experience • Proven ability to work creatively and analytically in a problem-solving scenario • Salesforce certifications (Administrator, Advanced Administrator) preferred but not required

🏖️ Benefits

• Remote-friendly and flexible work culture • Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe