Senior Business Systems Analyst – Professional Services

🕒 April 7

🇺🇸 United States – Remote

💵 $125k - $180k / year

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Partner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute Salesforce.com and Professional Services Automation (PSA) / FinancialForce projects and enhancements • Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and design and deliver quality solutions • Own functional tasks and deliverables, including: SOX reporting, process definition, requirements gathering and backlog management, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applications • Create and maintain project, application and architectural design, and process documents • Work to drive adoption and alignment across the company’s business processes and systems • Ensure the consistency and quality of data across the company • Use and recommend best practices while delivering scalable high quality solutions

🎯 Requirements

• Bachelor's degree (technical degree preferred) • 7+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 3 years of Salesforce and FinancialForce (or related) experience • Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills • Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership • Salesforce.com certification (Administrator, Advanced Administrator) and FinancialForce/Certinia certifications preferred. • Experience with PSA concepts including resource management, project billing, and revenue recognition preferred • Passion for creating a frictionless end user experience • Proven ability to work creatively and analytically in a problem-solving scenario • Strong knowledge and understanding of the Salesforce.com platform, eco-system and best-practices

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe