Senior Intelligence Analyst

🕒 April 24

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Directly support cyber threat customers and ensure they realize the full value of the Intelligence product • Manage the customer's Falcon Intel Recon module • Serve as a cyber intel analytic interface between customers and the wider CrowdStrike intelligence team • Drive high levels of customer satisfaction and maintain strong ownership over customer relationships • Quickly triage and escalate noteworthy findings from Falcon Intelligence Recon to the respective customers • Guide customers through Falcon Intelligence Recon findings and provide subject matter expertise • Represent customers' feedback and requests to the Intelligence and Engineering teams • Plan and lead process improvement initiatives to improve overall customer satisfaction

🎯 Requirements

• Strong technical expertise in dark web intelligence, APT strategies, and threat intelligence • Exceptional customer engagement skills across technical and executive levels • Proven ability to independently manage multiple concurrent workstreams • Understand and address customer needs at all organizational levels, from C-suite executives to security analysts • Working knowledge of cyber threat intelligence, all-source threat intelligence analysis, or intelligence collections • Fully versed in the intelligence lifecycle • Excellent written, verbal communication skills in English • Working knowledge of cyber threat intelligence terminology, key concepts, and analysis • Knowledge of the dark and deep web ecosystems, including actors, forums, and leak sites • Adaptable and willing to learn new technologies • Customer service attitude and willingness to help and problem-solve with customers • Ability to operate independently and with little direction • Ability to present and explain technology to people with less technical knowledge • Thrive in a fast paced, high stress startup environment • Knowledge of data communication concepts and technologies, specifically email, networking, and enterprise security • Fluent in Japanese at the C1 level or higher (CEFR standard)

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe