Senior Security Advisor, Falcon Complete – MSP/MSSP

🕒 May 1

🇺🇸 United States – Remote

💵 $125k - $180k / year

⏰ Full Time

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Responsible for assigned Partners. • Assess Partners Falcon Complete environment and ensure alignment with Falcon Complete standards. • Meets with the Partner on established cadence to review opportunities for improvement, and recommendations that align to improved security. • Creates recommendations for components of CrowdStrike products that may lead to improved security posture. • Coordinates technical resources as needed to ensure timely resolution to technical issues. • Contact Partner directly upon identification of misalignment with Falcon Complete standards. • Documents, updates, and resolves all Partner related issues in accordance with established procedures and SLAs. • Partners with internal teams to ensure Partner satisfaction. • Provides guidance and partners with other team members to ensure customer satisfaction. • Establishes a ‘go-to-green’ plan for Partners drifting from a successful and secure experience. • Creates and delivers content to a Partner. • Serves in committees or focus groups designed to improve processes and procedures. • Trains and coaches new Partners of Falcon Complete on standards and best practices.

🎯 Requirements

• 7+ years in Cybersecurity focused role • 5+ years of experience as a security advisor or consultant • Experience working with large, complex, and high skilled clients and MSP/MSSP’s • Excellent customer-facing communication skills including verbal and written • Experience delivering presentations to large audiences (i.e. webinars) • Partner with CrowdStrike teams to troubleshoot and resolve customer issues • Ability to travel to visit Partners onsite or at events • Adept in Windows, Linux, and MAC operating systems • Experience and demonstrated knowledge of threat detection and incident response • Knowledge of the following frameworks: ISO 27001/2, NIST Cyber Security Framework, CIS Critical Security, PCI DSS, Cloud Controls Matrix and MITRE Att&ck • Bachelor's degree in Technology and/or Cybersecurity or equivalent experience.

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe