Supervisor, SRE TechOps CICD

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CrowdStrike

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Lead a team of SREs through regular 1:1s, goal setting, performance feedback, and career development conversations • Identify capability gaps on your team and create actionable development plans to close them • Delegate full workstreams with clear authority - not just tasks - and coach engineers through ambiguity rather than solving problems for them • Hire, onboard, and retain strong engineering talent • Foster a team culture centered on psychological safety, continuous learning, and operational excellence • Serve as the escalation point for blockers, cross-team dependencies, and prioritization conflicts • Support the CICD environment by monitoring availability and maintaining a holistic view of system health • Build software and systems to manage platform infrastructure and applications • Drive automation solutions for service deployment and operational workflows • Gather and analyze metrics from operating systems and applications to assist in performance tuning and root cause analysis • Participate in system design, platform management, and capacity planning • Mentor and drive the team to integrate agentic and AI-assisted workflows into existing team processes • Align team initiatives with broader organizational objectives and communicate roadmap direction clearly to your team • Investigate and evaluate emerging technologies; provide recommendations that support future roadmap goals • Create and maintain automated reporting on service health, compliance, and team output on a regular cadence • Partner with peer supervisors, managers, and senior engineering leaders to drive cross-team improvements

🎯 Requirements

• 3+ years of experience directly managing engineers, including performance management, career development, and hiring • Create an environment where engineers learn, take ownership, and operate with increasing autonomy • Demonstrated ability to lead and develop distributed, remote teams across multiple time zones • Experience delegating technical workstreams (not just tasks) and holding engineers accountable to outcomes • Strong communication skills - able to give direct, specific feedback and navigate disagreement to resolution • 7+ years of experience working in large-scale production SRE or infrastructure environments • 2+ years of experience leveraging and integrating AI workflows to increase efficiency • On-Premise and Cloud expertise deploying and operating: CI/CD tools (Jenkins, GitLab CI, Bazel, GitHub Actions) • IaC provisioning (Terraform, Ansible, Chef, Puppet) • Source code management (Bitbucket, GitLab, GitHub) • Monitoring and observability (Prometheus, Grafana, Splunk, Datadog, Humio/LogScale) • Experience operating, deploying, and scaling applications on Kubernetes • Extensive experience deploying and managing data infrastructure (Postgres, Opensearch, Kafka, Redis/Valkey) at scale • Proficiency in common scripting languages (Python, Go, Bash, PowerShell) • Experience with storage technologies (SAN, NAS, NFS, Object Storage) • Security-first mindset with a working understanding of cybersecurity principles • Proven ability to make well-informed, timely decisions under ambiguity • Ability to balance short-term operational needs against long-term strategic goals • Self-directed learner who takes initiative in fast-moving environments • Must be able to work with a distributed team across multiple time zones • Meticulous attention to detail

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe

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