
eCommerce • Retail • B2C
Crumbl Cookies is a dessert company specializing in a variety of delicious cookies, cakes, and sweets. The company offers an extensive menu featuring unique flavors, such as Brookie Pie, Eggnog Tres Leches Cake, and Peanut Butter Cup featuring REESE'S. Crumbl Cookies provides options for ordering online, catering, gifting through gift cards, and purchasing merchandise. The company encourages customers to join its rewards program 'Crumbs' for earning points on orders. Additionally, Crumbl Cookies offers franchise opportunities and runs the Crumbl Cares initiative to engage with communities.
November 13
Community Team Specialist managing Crumbl’s online narrative and user engagement across social platforms. Responsible for content collection and customer feedback reporting.