Principal Infrastructure Engineer

Job not on LinkedIn

November 25

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Logo of Crump Roofing

Crump Roofing

B2C

Crump Roofing is a residential roofing contractor founded in 1999 that specializes in architectural composition shingles, metal and tile roofs, and roof repairs for homeowners in northern Idaho and eastern Washington. The company emphasizes quality installation as a Pabco Preferred Contractor and GAF Authorized installer, offers free quotes, and highlights decades of combined experience and local service locations including Rathdrum, Coeur d’Alene, Spokane and surrounding communities.

1 - 10 employees

👥 B2C

📋 Description

• Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex technical infrastructure issues • Responds to issues in a timely manner by receiving and investigating incidents or service tickets • Analyzes and observes trends with technical issues and develops recommendations for long-term improvements • Applies in-depth knowledge of technical infrastructure, support, and an understanding of best practices • Provides implementation and service support of core IT Platform infrastructure with a focus on Production Stability / Uptime • Provides continuous Capacity Planning to ensure service demands can be met • Provides support for SOC-1 and SOC-2 compliance and carrier partner audits

🎯 Requirements

• Bachelor's degree or equivalent education, training and work-related experience • Excellent knowledge of technical management and data governance • Database management skills with the ability to produce reports • Familiarity with the support and troubleshooting of personal computers and tablet devices • Ability to analyze problems and develop solutions • Ability to communicate with individuals at all levels of the organization

🏖️ Benefits

• Health insurance • Remote work options • Professional development opportunities

Apply Now

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