
51 - 200 employees
Founded 2017
🏗️ Construction
🛒 Retail
🤝 B2B
Construction • Retail • B2B
Crystalia Glass is devoted to bringing innovative glazing systems to your home and office. The company specializes in custom-made glass solutions, including aluminum framed glass partitions, custom steel glass partitions, frameless glass partitions, and sliding glass walls, designed to fit individual customer preferences and measurements. With a commitment to quality service and timely installation, Crystalia Glass aims to meet market demands while providing affordable pricing and exceptional customer satisfaction, demonstrated by their high client recommendation rate and numerous positive reviews.
🔥 41 minutes ago
🌐 Poland, Serbia, +4 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📊 Sales Operations
👻 Ghost score 24%
Where this job comes from
Posted on Crystalia Glass LLC's careers page, not through a job board
First seen by Remote Rocketship 41 minutes ago

51 - 200 employees
Founded 2017
🏗️ Construction
🛒 Retail
🤝 B2B
Construction • Retail • B2B
Crystalia Glass is devoted to bringing innovative glazing systems to your home and office. The company specializes in custom-made glass solutions, including aluminum framed glass partitions, custom steel glass partitions, frameless glass partitions, and sliding glass walls, designed to fit individual customer preferences and measurements. With a commitment to quality service and timely installation, Crystalia Glass aims to meet market demands while providing affordable pricing and exceptional customer satisfaction, demonstrated by their high client recommendation rate and numerous positive reviews.
• Own the quality of sales execution across the full funnel, from first contact and needs discovery to closing and order handover. • Review won, lost and stalled deals across funnel stages, matching calls and messages against CRM history and using AI to identify missed questions, weak arguments, unhandled objections and missing next steps. • Assess discovery, qualification, value presentation, objection handling, negotiation, closing and follow-up, including client adaptation and achievement of call goals. • Identify root causes of performance gaps and recommend targeted fixes. • Run one-to-one and team call and deal reviews, role-plays, live call observation and product knowledge checks. • Build individual development plans and coach sales representatives on specific sales behaviors. • Coach team leads to apply shared quality criteria. • Track adoption of new behaviors and AI workflows and measure effects on conversion, deal outcomes and time spent. • Audit, write and update sales standards, scripts, objection guides, follow-up rules, contact quality criteria, product instructions and CRM stage rules. • Pilot and roll out new standards, write CRM change requirements, participate in acceptance testing and train sales representatives after changes. • Monitor CRM adherence, including overdue tasks, missing next steps, unconfirmed stage moves, missing loss reasons and handover quality. • Build reusable AI workflows for sales representatives and team leads, train teams, observe usage and fix errors. • Work with AI agents and bots; maintain instructions, templates and knowledge-base materials. • Ensure sales representatives review AI-drafted messages and data updates before client delivery or deal-information changes. • Build and maintain the team skills map, call and deal scorecard, prioritized loss-reason library and examples/exercises library.
• Experience in sales enablement, sales coaching or sales development in a comparable market, with personal responsibility for identifying gaps in sales representatives’ performance. • Experience with a complex physical product with a long sales cycle, ideally in architectural glass, interior systems or a related field. • Deep understanding of the full B2B/B2C sales cycle, including negotiation, closing and repeat sales. • Strong understanding of both phone sales and in-person sales in a showroom. • Strong call and deal review skills: specific feedback, structured practice and verification that skills transfer to real work; experience coaching team leads to apply shared quality criteria. • Experience writing sales standards and driving their adoption through team leads and sales representatives, without direct authority over the sales team; clear and concise writing; strong team player. • Confident CRM use at the level of funnel, stages, tasks, ownership, SLAs and data quality; ability to write change requirements. • Proven, hands-on use of AI in sales work, with at least one implemented workflow showing a clear task, data, personal contribution, users and result. Fluent with AI tools, structured instructions, files and knowledge bases, and able to train others to use them; experience with any specific AI product is not required. • Strong analytical skills: able to measure the impact of new tools and processes with before/after comparison, compare conversion rates on a like-for-like basis (same funnel stage, period and lead sources), recognize when there is too little data for a reliable conclusion, and be clear about what the numbers do and do not prove. • Fluent English (C1/C2).
• Competitive base salary + performance-based bonuses. • Full ownership of the sales enablement function in a fast-growing U.S. company, with the freedom to build it the right way. • Direct influence on how the sales team sells, with results visible in conversion and deal outcomes. • Hands-on work with AI in real sales processes, not pilots that stay on paper. • Joining a highly professional and dynamic team. • Exciting experience working with prestigious clients in the US market.
Apply NowImprove your chances of getting an interview by checking your resume score before you apply.
🕒 October 14
Pre-sales and customer solutions manager supporting LeoLabs’ radar-powered space intelligence platform. Translating defense and government missions into solutions, training, and partnerships across Poland and EMEA.
🕒 November 4, 2025
Sales & Operations Coordinator developing sales strategies for certification services in the medical sector. Coordinating sales activities in Poland and Scandinavian countries with a focus on client acquisition.
🗣️🇵🇱 Polish Required