Sales Team Lead, US Market

🕒 June 19

🌐 Hungary, Croatia, +4 more countries – Remote

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⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 44%

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Logo of Crystalia Glass LLC

Crystalia Glass LLC

51 - 200 employees

Founded 2017

🏗️ Construction

🛒 Retail

🤝 B2B

Construction • Retail • B2B

Crystalia Glass is devoted to bringing innovative glazing systems to your home and office. The company specializes in custom-made glass solutions, including aluminum framed glass partitions, custom steel glass partitions, frameless glass partitions, and sliding glass walls, designed to fit individual customer preferences and measurements. With a commitment to quality service and timely installation, Crystalia Glass aims to meet market demands while providing affordable pricing and exceptional customer satisfaction, demonstrated by their high client recommendation rate and numerous positive reviews.

📋 Description

• Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows • Enforce CRM discipline across the sales team through training, audits, and corrective actions • Drive performance through structured reporting and dashboards, identifying and improving funnel efficiency • Lead and develop the sales team • Coach and mentor team members, conduct performance reviews, and set goals • Participate in recruiting and training new team members • Manage high-volume inbound leads, ensuring fast response times, quality handling, and balanced workloads • Optimize lead distribution to improve efficiency, conversion, and team performance • Own call quality and communication standards for US-based clients • Review calls, coach objection handling and structure, analyze deal losses, and develop SMS and email channels • Lead the sales function using conversion rate, close rate, average deal value, speed to lead, and revenue-per-rep metrics • Design and execute data-backed initiatives to improve conversion and sales performance • Identify and solve problems proactively, taking ownership with limited resources • Improve sales processes, marketing collaboration, tools, and customer engagement with measurable business impact

🎯 Requirements

• 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth • At least 2 years of managerial experience, leading and developing sales teams • Proven experience in sales roles, including hands-on ownership of targets, pipelines, and performance • Strong hands-on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control • Experience managing inbound sales, preferably in a B2C or high-volume environment • Experience leading teams of 5+ Sales Reps • Strong analytical mindset with the ability to make data-driven decisions • Experience with call-based sales models • Fluent English (working with US-based clients) • High level of involvement in day-to-day sales operations • Experience scaling inbound sales teams • Proven success improving conversion rates • Familiarity with call tracking and call scoring tools • Background in fast-growing or high-volume sales environments

🏖️ Benefits

• Full-time, remote role (8:30 AM – 5:00 PM EST) • Fixed salary plus performance-based bonuses • B2B contract • Real ownership of the sales function in a scaling U.S. business • Opportunity to work with a professional international team and prestigious U.S. clients

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