Architect

October 15

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CSG

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CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.

5001 - 10000 employees

Founded 1982

📋 Description

• Collaborate with cross-functional teams to define technical requirements, architecture, and integration strategies. • Partner in architectural discussions, decisions, design and implementations by collaborating with internal and external stakeholders to translate business requirement to architectural solutions. • Architect, design and document solutions involving Encompass (Singleview). Take complete ownership of the solution in full or in part. • Solve complex technical challenges creatively, proactively, & independently, ensuring alignment with company objectives. • Act as a hands-on technical partner, contributing to the implementation of scalable, high-performing systems. • Own and document technical processes, system specifications, and architectural standards. • Identify system design challenges and proactively recommend improvements aligned with business goals. • Mentor other members of the team.

🎯 Requirements

• Have a Bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent experience. • Over 10+ years of experience in software development and architecture roles. • Possess 2+ years of design experience with Encompass (Singleview). • Have strong technical knowledge in system design, integration, and Encompass product configuration. • Are proficient in collaborating with stakeholders to translate business needs into scalable technical solutions. • Demonstrate excellent problem-solving and decision-making skills in high-complexity environments. • Can mentor development teams and contribute to architectural practice. • Ability and willingness to do coding/configuration within Encompass, if the situation demands, will be a plus.

🏖️ Benefits

• Work from home, in-office, or hybrid • Employee Belonging Groups • Healthcare: Medical, Dental, and Vision • Paid Vacation, Volunteer Time, and Holidays • Being part of CSG Architecture practice, constantly learn and evolve • And much more!