
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSGâs technologies and people have helped some of the worldâs most recognizable brands solve their toughest business challenges and evolve to meet the demands of todayâs digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
5001 - 10000 employees
Founded 1982
August 9

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSGâs technologies and people have helped some of the worldâs most recognizable brands solve their toughest business challenges and evolve to meet the demands of todayâs digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
5001 - 10000 employees
Founded 1982
âą Lead Architectural Discussions : Define and drive architectural decisions for telecom product development by collaborating with stakeholders to establish and document solution requirements. âą End-to-End Solution Ownership : Architect, design, and document complex systems, ensuring seamless integration of CSG and third-party products. âą Technical Vision : Define and communicate the overall technical vision and solutions architecture, aligning with business objectives. âą Innovation and Research : Identify and drive innovation opportunities, researching emerging technologies to enhance product capabilities. âą Architectural Alignment : Ensure architectural solutions are scalable, robust, and aligned with the organization's strategic goals. âą Team Leadership : Lead, mentor, and support the architecture team, fostering professional growth and collaboration. âą Oversight and Guidance : Conduct architectural reviews, guide development teams, and ensure high-quality solution delivery. âą Framework Development : Design frameworks, systems, and processes that establish compatibility across hardware and software platforms. âą Problem-Solving : Identify, analyze, and resolve system design weaknesses, ensuring optimal performance and reliability. âą Strategic Contribution : Influence the development of future products by contributing to architectural frameworks used across multiple systems.
âą Proven expertise in architecting, designing, and implementing complex systems in a telecom environment. âą Experience leading and mentoring architecture teams, fostering innovation and collaboration. âą In-depth knowledge of emerging telecom technologies and trends. âą Exceptional ability to define processes for technical platforms and system specifications. âą Strong problem-solving and analytical skills with a track record of resolving system design challenges. âą Effective communicator capable of articulating technical vision to diverse stakeholders.
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