Client Service Manager

Job not on LinkedIn

November 9

Apply Now

Receive Emails with Similar Jobs

CSI

WebsiteLinkedInAll Job Openings

Fintech • Banking • Cybersecurity

CSI is a technology company specializing in modern banking solutions, offering products such as core banking software, digital banking, payment processing, and managed cybersecurity services. Their integrated solutions also include advisory services focused on financial crimes compliance and mitigation. CSI aims to empower financial institutions to thrive in a digital landscape while enhancing customer experience and operational efficiency.

1001 - 5000 employees

Founded 1965

💳 Fintech

🏦 Banking

🔒 Cybersecurity

💰 Private Equity Round on 2024-01

📋 Description

• Serve as the primary point of contact for clients, providing strategic guidance and ensuring program success. • Coordinate and manage the client analysis schedule to ensure timely reviews. • Create and deliver presentations using data from CSI’s internal warehouse and other sources. • Collaborate with internal teams to optimize implementation and project management processes. • Analyze data using statistical methods and translate findings into clear, actionable insights. • Participate in decisions related to data collection, study design, and methodology. • Test business applications to ensure system requirements are met. • Share knowledge and best practices with internal teams to enhance overall performance.

🎯 Requirements

• Bachelor’s degree or equivalent experience • 7+ years of business analysis experience, including at least 4 years in financial services • Strong consultative and problem-solving skills with a focus on collaboration • High attention to detail and a proactive, customer-first mindset • Proficiency in tools such as R, SQL, Power BI, Excel, and PowerPoint • Solid understanding of statistical methods and data interpretation • Excellent communication and presentation skills, including executive presence • Experience in B2B sales or fintech is a plus • Banking industry experience is a bonus • Strong project management capabilities • Willingness and ability to travel up to 30%, including overnight trips.

🏖️ Benefits

• Eligibility for incentive awards based on both individual and business performance • Comprehensive range of benefits