Head of Sales - BPO

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April 3

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CSVNow

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B2B • Compliance • Telecommunications

CSVNow is a company that specializes in providing outsourced customer support services, particularly to small and medium-sized businesses. They offer agile and highly customizable outsourcing solutions that cater to the unique needs of their clients, promoting cost-efficiency and personalized attention. Their services are PCI, HIPAA, and ISO 27001 certified, ensuring complete security and compliance. Based in Cebu, CSVNow prides itself on lower costs and high-quality service by sourcing top-tier talent and offering deep industry expertise in technology, healthcare, and financial services. CSVNow is dedicated to being a reliable partner, helping businesses scale their customer support operations while maintaining high customer satisfaction and compliance.

2 - 10 employees

🤝 B2B

📋 Compliance

📡 Telecommunications

📋 Description

• Join CSV Now to fuel new logo acquisition in BPO with a lucrative commission structure. • Act as a trusted advisor to clients and support all stages of the sales process. • Maintain accurate sales activity records and proposals to decision-makers. • Cultivate relationships with decision-makers to secure new business and maximize client value.

🎯 Requirements

• Minimum five (5) years of experience leading consultative sales cycles to enterprise and high-growth companies, with a focus on BPO solutions. • Proven ability to initiate, develop, and grow C-level and senior relationships within target client organizations, influencing purchase and buying decisions. • Experience selling complex hybrid CX solutions in the outsourcing marketplace. • Exceptional verbal and written communication skills, with a passion for revolutionary technological solutions. • Energetic, highly motivated, with an enquiring mind and passion for excellence and innovation in pursuit of business growth and success. • Excellent team and relationship building, sales, customer service, critical thinking, and interpersonal skills. • Proficient in sales rep KPIs/conversion metrics and the use of CRM systems. • Ability to work independently and as part of a team, demonstrating a results-driven approach and a commitment to exceeding department metrics/measures.