Systems Engineer

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Centorrino Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

☁️ SaaS

📚 Education

Cybersecurity • SaaS • Education

Centorrino Technologies is an IT services and solutions provider focused on delivering exceptional customer experience and secure technology environments. Based in Australia and New Zealand, they offer a wide range of services, including managed IT services, cybersecurity solutions, project delivery, and cloud computing. With a commitment to continuous improvement, Centorrino Technologies serves organizations across various sectors such as government, healthcare, education, and not-for-profit. The company is known for its engineering-led approach, ensuring that technology implementations are secure and efficient. Additionally, they maintain certifications like ISO 27001 and are involved in social impact initiatives, including being carbon neutral and supporting charities.

📋 Description

• Provide level 3 support for all Managed Services customers, primarily working with servers and their services. • Troubleshoot systems and infrastructure for our managed services clients. • Proactively raise and troubleshoot problems within a customer’s infrastructure environment. • Communicate with clients and stakeholders to understand their business requirements, translating them to technical outcomes to resolve their problems. • Collaborate with colleagues across the business to ensure a successful outcome for the customer. • Stay current with new technologies and industry trends in the managed services space. • Develop and maintain documentation for systems and infrastructure. • Participation in the (paid) on-call roster and occasional (paid) overtime work. • Mentor and develop junior team members, fostering a culture of learning and growth.

🎯 Requirements

• Proven experience as Systems Engineer working with servers and hypervisors. Any Microsoft SQL administration experience is advantageous. • Effective communication skills when troubleshooting technical issues. You will be able to remain calm and articulate, providing clear explanations of the problem and preventative measures. • A keen interest in technology and a strong desire to ensure that all technology is functioning optimally. You will be willing to learn new technology solutions and concepts to confidently liaise with staff and external vendors. • A positive attitude and can-do mindset, fostered by your proven track record of helping others resolve technical issues. • Enjoys a fast-paced environment and is comfortable with change. • A personality where everyone knows that when you take on a task whether it’s huge and scary or tiny and boring, you’re going to see it through to the best of your ability. • Knowledge or certificates in Linux SUSE or similar is highly regarded. • A strong knowledge of ticketing systems would be advantageous. • Microsoft and other industry certifications. • Some of the best Google-fu in town.

🏖️ Benefits

• Hybrid working (for majority of our roles) with team anchor days to support collaboration. • Extensive training and development opportunities that enable continual growth as part of your career planning. • Extensive discounts and benefits to maximise your money. • A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs. • Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.