CUBE Bikes
1001 - 5000 employees
Founded 1993
CUBE was founded in 1993 in Waldershof, Bavaria by Marcus Puerner. Over the years the company has become a market leader in several European countries in the middle and premium mountain bike and road bike segments. The brand is available through specialist retailers in more than 70 countries worldwide. The current product portfolio consists of more than 350 different bikes and E-bikes. Ergonomically optimised bikes for women and kids as well as a clothing and accessories line complement the product range. As one of the major employers in the Fichtelmountains we want to expand our team constantly.
Working Student - Customer Support
Job not on LinkedIn
đ May 6
đŠđŞ Germany â Remote
âą Part Time
âŞď¸ Entry-level
đ Customer Support
đŤđ¨âđ No degree required
đŁď¸đŠđŞ German Required
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CUBE Bikes
1001 - 5000 employees
Founded 1993
CUBE was founded in 1993 in Waldershof, Bavaria by Marcus Puerner. Over the years the company has become a market leader in several European countries in the middle and premium mountain bike and road bike segments. The brand is available through specialist retailers in more than 70 countries worldwide. The current product portfolio consists of more than 350 different bikes and E-bikes. Ergonomically optimised bikes for women and kids as well as a clothing and accessories line complement the product range. As one of the major employers in the Fichtelmountains we want to expand our team constantly.
đ Description
⢠Handling support inquiries from end customers (1st-level support) ⢠Documenting support requests ⢠Logging communication histories ⢠Monitoring open issues (tickets) until final resolution
đŻ Requirements
⢠Strong, service-oriented communication skills ⢠Affinity for bicycles ⢠Independent, structured and goal-oriented working style ⢠Technical understanding is an advantage ⢠Team player ⢠Language skills in German and English
đď¸ Benefits
⢠Remote work possible ⢠Flexible working hours
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