Engine Field Service Technician – Level I

🕒 September 15

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cummins Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1919

🏗️ Construction

💼 Consulting

🏥 Healthcare

💰 $75M Grant on 2024-07

Construction • Consulting • Healthcare

Cummins Inc. is a global power technology leader that designs, manufactures, and distributes a variety of engines and power systems solutions. They offer products that range from diesel and natural gas engines to hybrid and electric power systems, as well as components like turbochargers, fuel systems, and emissions solutions. With a strong emphasis on innovation, Cummins aims to reduce emissions and improve fuel efficiency. The company is dedicated to helping industries navigate the transition to cleaner energy through integrated power solutions suitable for diverse applications such as on-highway, marine, mining, and construction. Additionally, Cummins provides services including remote monitoring, diagnostics, and aftermarket support, reinforcing its commitment to sustainability and customer service excellence.

📋 Description

• Perform preventative maintenance and basic repairs on engines and related components at customer sites • Diagnose and troubleshoot technical issues using structured troubleshooting plans • Use mechanical and electronic service tools, diagnostic equipment, software, and guided workflows • Disassemble, inspect, repair, replace, and assemble engine or power-generation components • Validate completed repairs and confirm that reported issues are resolved • Escalate complex or unresolved technical issues to senior technicians, supervisors, or technical support • Document troubleshooting steps, repair activities, technical findings, and service outcomes in service systems • Complete service worksheets, timesheets, warranty claims, and required documentation • Monitor live fault codes and resolve select issues by phone or escalate them to dealerships • Create cases, assign tasks, track critical fault codes, and issue daily reports and analysis • Answer inbound customer calls and provide support through toll-free, email, chat, and Power Command Cloud channels • Update customer cases and closures in Salesforce • Provide information about dealerships, parts depots, service networks, parts, training programs, literature, and engine products • Follow up with field offices and process owners until customer issues are resolved • Maintain service vehicles, tools, and equipment • Follow HSE policies, safety procedures, PPE requirements, and applicable legislation • Complete required technical and business training

🎯 Requirements

• Vocational Diploma / ITI or equivalent qualification from a relevant technical institution • Technical qualification in Mechanical, Automobile, Diesel, Electrical, or a related field • Locally valid driving licence/permit is required • Minimal workshop-related experience is required • Basic hands-on knowledge of engines and related products • Strong mechanical fundamentals and basic electrical knowledge • Hands-on troubleshooting and repair capability • Ability to work independently at customer locations • Commitment to health, safety, and environmental standards • Ability to accurately document service activities and technical findings • Flexible to work rotational shifts in 24x7 operations, including night, morning, and afternoon shifts • Open to working on weekends and public holidays • Apprentice-trained Engine Technician qualification is preferred • Experience in engine maintenance, repair, diagnostics, automotive, diesel equipment, power generation, heavy machinery, or a similar technical environment is preferred

🏖️ Benefits

• Role follows a 5-day work week with weekly offs as per roster • Required technical and business training • Opportunities to continuously develop skills and product knowledge • Equal employment opportunities • Customer-site and field-service work environment • Support for customer and business requirements through rotational shifts