Software Quality Assurance Specialist

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CUSG

51 - 200 employees

💸 Finance

☁️ SaaS

Finance • Marketing • SaaS

CUSG is a company focused on empowering businesses through innovative technology, marketing, and human resources solutions. They provide a range of services including web design and hosting, digital accessibility, financial calculators, managed IT, cybersecurity, marketing automation, and advertising services. Their solutions cater mainly to the credit union industry, offering tools for financial empowerment like rewards programs and savings initiatives. CUSG aims to help businesses grow by maintaining strong customer relationships and building brand ambassadors through tailored and impactful solutions.

📋 Description

• Perform quality assurance efforts on multiple application releases, monitor and document testing activities. • Design, develop and maintain test cases and strategies for cross-browser testing and multiple user scenarios. • Satisfy release deliverables, project testing requirements and other quality assurance responsibilities. • Collaborate with team to understand product changes and QA testing requirements to deal with issues/defects in a timely manner. • Work within a testing feedback loop with other developers and team members. • Create written documentation and procedures for application testing and compliance. • Debug test environment, automate sprints, and develop testing scenarios. • Test emerging technologies and internal tools to improve SQA testing processes. Create scripts to automate test cases and conduct routing tasks. • Participate in regular scrum meetings, product team planning sessions, and user story drafting sessions, at the direction of the Product/Project Managers. • Participate in product releases during non-peak use times of the day by clients.

🎯 Requirements

• Strong computer skills with work experience in Microsoft Office (Word, Excel, and PowerPoint). • 1-3 years of experience as a SQA Specialist or SME on HR Performance Solutions SaaS applications. • Functional and performance testing experience for a wide range of technical platforms. • Experience with a variety of different testing techniques such as UI Testing, Automated Testing, Test Driven Development Strategies and other. • 2+ years of experience with SQA tools and processes, including Jira. • A sense of ownership and pride in your performance and its impact on the company's success. • Strong team and customer oriented interpersonal skills with a demonstrated ability to work with upset clients to replicate and diagnose software defects. • Demonstrated ability to plan, organize, and execute work tasks with strong problem solving and analytical skills. • Assume responsibility for maintaining effective working relations, communication, and coordination with company personnel and with management.

🏖️ Benefits

• Health Coverage: Medical, dental, and vision insurance; short- and long-term disability; life insurance; HSA and FSA options. • Retirement Savings: 401(k) plan with 5% company contribution. • Paid Time Off: Vacation, volunteer time, parental leave, and holidays—including floating holidays for days that matter most to you. • Compensation Rewards: Discretionary year-end bonuses and annual merit increases based on performance. • Flexible remote and hybrid work options. • Ongoing learning and development opportunities. • Wellness programs, pet insurance, and team member discounts. • Opportunities to engage, connect, and make an impact.

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