Junior Operations Analyst

🕒 2 days ago

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Logo of Cushman & Wakefield

Cushman & Wakefield

10,000+ employees

Founded 1917

🏠 Real Estate

🏢 Enterprise

Real Estate • Enterprise • Logistics

Cushman & Wakefield is a global leader in commercial real estate services, providing a wide range of services including agency leasing, asset services, capital markets, global occupier services, project and development services, tenant representation, and valuation and advisory for various industries such as logistics and industrial, multifamily, retail, life sciences, data centers, and healthcare. The company is committed to driving forward for clients, colleagues, and communities with a focus on diversity, equity, and inclusion, as well as environmental, social, and governance principles. Operating in over 60 countries with 52,000 professionals, Cushman & Wakefield consistently delivers insights and research, such as market reports and sustainability efforts.

📋 Description

• provides business and client support services, including incident resolution, technology adoption assistance, and white-glove support for executives • manages and maintains complex database applications, creates operational standards and playbooks • assists in analyzing workflows, conducting audits, and developing recommendations to enhance efficiency and quality • ensures adherence to corporate standards, safety procedures, and internal processes while supporting various operational and technical initiatives across the organization • training end users and assisting with deployment of new technology • developing and delivering clear, engaging system presentations to internal teams

🎯 Requirements

• Bachelor's Degree in technical area preferred • 1-3 years experience in client facing support role • Good organizational skills, meeting deadlines and team player • Skew towards accuracy, proactive and attention to details • Analytical skills and aptitude for data and operational process • Ability to translate technical details from different customer contexts • Ability to work under pressure and ask for support when required • Proficiency in Word and Excel

🏖️ Benefits

• health insurance • vision insurance • dental insurance • flexible spending accounts • health savings accounts • retirement savings plans • life insurance • disability insurance programs • paid and unpaid time away from work

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