Engineering Manager, Data Pipelines and Integrations

July 31

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Customer.io

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SaaS • Marketing

Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

51 - 200 employees

Founded 2012

☁️ SaaS

💰 Series A on 2022-03

📋 Description

• Over 7,500 companies use our platform to send automated communication. • We help teams send smarter, more relevant messages using real-time behavioral data. • Lead your team to deliver real customer value by owning projects end to end. • Foster a culture of knowledge sharing and collaboration to help everyone grow. • Make confident decisions in ambiguous situations and drive work forward. • Partner with other departments to align engineering efforts with customer success. • Champion AI tools to help the team prototype faster and ship smarter. • Advocate for the customer perspective in technical decision-making.

🎯 Requirements

• 3+ years experience managing engineers at a SaaS company • A track record of driving execution in complex or fast-moving environments • Comfort navigating ambiguity and helping teams find focus • A strong technical background - you can hold your own in architecture conversations and design reviews • Experience building high-performing, inclusive, and collaborative teams

🏖️ Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave • unlimited PTO • stipends for remote work and wellness • a professional development budget