Information Security Specialist

🕒 April 20

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $151k - $170k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

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Customer.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

💰 Series A on 2022-03

SaaS • Marketing

Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

📋 Description

• Develop and maintain a practical framework for evaluating, approving, and securely deploying AI tools across the organization. • Own our vulnerability management program — scanning, triaging, coordinating remediation, and tracking resolution across infrastructure, applications, and endpoints. • Support and improve our compliance posture (SOC 2, ISO 27001). • Lead security incident response — investigate alerts, coordinate containment, document root causes, and drive improvements. • Manage and tune security tooling (EDR, SIEM/logging, DLP, email security, identity and access management controls). • Conduct security reviews of third-party vendors. • Develop and maintain security policies, standards, and runbooks. • Partner with Platform Security and Engineering on application security topics. • Drive security awareness initiatives. • Monitor and assess emerging threats and translate them into actionable recommendations for leadership.

🎯 Requirements

• 4+ years of experience in information security, cybersecurity, or a related technical discipline. • A pragmatic, enabling mindset toward AI — you understand the risks but you're not reflexively restrictive. • Hands-on experience with compliance frameworks (SOC 2, ISO 27001). • Strong knowledge of cloud security fundamentals (AWS, GCP, or similar). • Experience with security tooling — EDR, SIEM, vulnerability scanners, DLP, and email security platforms. • Solid understanding of incident response processes. • Familiarity with SaaS environments and the security challenges that come with them. • Strong written communication skills. • Self-starter mentality. • Experience evaluating AI/ML tools for data privacy and security risks is a strong plus. • Experience in vendor risk assessment and third-party security reviews. • Security certifications (CISSP, CISM, CompTIA Security+, or similar) are a plus but not required.

🏖️ Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave • Unlimited PTO • Stipends for remote work and wellness • Professional development budget and more.