Site Reliability Engineer

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October 16

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Cutover

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Enterprise • SaaS • Productivity

Cutover is a software company that provides a collaborative automation platform for managing technology operations. The platform is designed to automate and streamline key processes such as IT disaster recovery, cloud migration, and release management. Cutover's automated runbooks help organizations bridge the gap between teams and technology by increasing efficiency and reducing risk through standardization and automation. Trusted by leading financial institutions and enterprises, Cutover aims to eliminate human error and enhance collaboration across teams.

51 - 200 employees

Founded 2016

🏢 Enterprise

☁️ SaaS

⚡ Productivity

📋 Description

• Incident Response: Respond to incidents and alerts, triaging urgency and investigating root cause • Documentation: Regular contributions to improve our documentation on system design, troubleshooting, best practices, and engineering processes • Root Cause Analysis: Contribute to post-mortems and help identify long-term improvements under guidance • Collaboration: Support cross-functional teams during investigations and post-incident reviews • Observability: Support and enhance observability tools and techniques by identifying metrics, logging, and alerting improvements • Automation: Write and execute simple automation scripts (e.g. Python, Ruby, Bash) to improve reliability and toil reduction • Development: Work on internal tools, pipelines, and IaC solutions to help improve the speed of software delivery and recovery • System Reliability: Work on efforts to enhance the reliability and performance of our application and systems, ensuring optimal uptime and minimal disruptions. • Infrastructure Optimization: Work closely with the development and platform engineering teams to optimize the infrastructure on AWS, ensuring scalability and efficiency.

🎯 Requirements

• A genuine excitement for complex problem solving within our tech stack, applying what you know to our unique problems. • Familiarity with at least one scripting language such as Ruby, JavaScript, Python, Bash • Experience with containerization (i.e. Docker) or IaC (e.g. Terraform, Helm, CloudFormation) • An eagerness to follow modern engineering practices and learn from others • Familiarity with observability tools such as DataDog, New Relic, Grafana, Prometheus, ELK, or OpenTelemetry • Understanding of core networking concepts (DNS, HTTP/S, Load Balancing, etc.) • A collaborative mindset with clear communication skills • Willing to ask questions to gain a better understanding of new or complex concepts

🏖️ Benefits

• Share Options • 20 days of PTO per year + public holidays • 3 volunteer days to use for any charitable/voluntary cause you would like. • A top-tier private health insurance package. • 401k contribution plan • Work from home stipend • A personal learning and development budget through Learnerbly. You’ll be supported in your quest for knowledge, whatever that looks like to you. • Fully subsidised therapy sessions to subscriptions to leading wellbeing platforms.