Chronic Care Management – Health Coach

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Cardiovascular Associates of America - CVAUSA

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51 - 200 employees

Founded 2021

Headquartered in Orlando, Cardiovascular Associates of America aims to bring the best cardiovascular physicians in one network with the common mission of saving lives, reducing costs, and improving patient care through clinical innovation. Through CVAUSA’s physician-centered practice management model, physicians drive clinical care and their practice culture, while benefiting from the business expertise and shared resources available through CVAUSA.

📋 Description

• Develops a patient coaching relationship that supports the patient care plan and quality of life for the patient • It is a trusted and empathic support for patients and families dealing with chronic conditions • Communicating abnormal findings to the cardiology care team • Monitors and encourages patient adherence to care plans and participation • Effectively communicates findings to the care team • Supports new patients in the enrollment process • Works as a liaison for the patient with the practice and providers • Identifies and escalates changes to providers to reduce events such as hospitalizations or urgent care visits • Works effectively with the EMR and CCM platform • Basic monitor troubleshooting with patients for the CCM platform • Ability to follow clinical protocols. • Participate in continued team education through shared learnings. • Contribute to a high-quality service both to physicians and patients. • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.

🎯 Requirements

• High School diploma or GED • 1 year of experience in remote chronic care management • Experience with cardiology patients - specifically heart failure • Registered Nurse (RN), Medical Assistant (MA), or Certified Nurse Assistant (CNA) • Experience with EMRs – specifically Athena, NexGen, GEMMS and e-clinical works • Great communication and multi-tasking skills

🏖️ Benefits

• 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance