Care Management Associate

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🔥 12 hours ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Support the coordination of medical and social services for members • Review, prioritize, and triage incoming Care Team tasks • Screen members using established guidelines to identify care needs • Initiate referrals to Case Management and other specialty programs • Conduct outreach to members, providers, and care team partners • Utilize internal systems to document member information accurately • Support the development and implementation of member care plans • Coordinate healthcare services and assist in identifying care options • Perform non-clinical research to support case development • Communicate effectively with internal teams, providers, and members • Provide administrative and operational support • Maintain accurate documentation in compliance with company policies

🎯 Requirements

• 2–4 years of experience in a healthcare setting (e.g., medical assistant, office assistant, care coordination support) • Strong computer proficiency, including Microsoft Word and Excel • Ability to navigate multiple systems and manage tasks efficiently in a fast-paced environment

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package

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