Care Management Associate

Job not on LinkedIn

🔥 47 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $18 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Support comprehensive coordination of medical services, screening and supporting the implementation of care plans to promote effective utilization of healthcare services. • Promotes, supports quality effectiveness of Healthcare Services. • Completes documentation of each member call in the electronic record, thoroughly completing required actions with a high level of detail to ensure compliance requirements are met with efficiency. • Works independently and competently, meeting deliverables and deadlines while demonstrating an outgoing, enthusiastic, and caring presence telephonically. • Ability to effectively participate in a multi-disciplinary team including internal and external participants.

🎯 Requirements

• Minimum of 1 year of Customer service experience preferably in the healthcare industry. • Experience with computers including knowledge of Microsoft Word, Outlook, and Excel – data entry and documentation within member records preferred. • Strong organizational skills, including effective verbal and written communication skills. • 2-4 years’ experience in healthcare field (i.e. experienced in medical office, hospital setting, medical billing/coding) preferred. • Familiarity with basic medical terminology and concepts used in care management preferred. • Flexibility to work occasional outside of standard business hours.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility