Clinical Counselor – Employee Assistance Program

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🔥 5 minutes ago

🏈 Alabama, Arizona, +2 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🤠 Texas – Remote

💵 $54.1k - $142.6k / year

⏰ Full Time

🟢 Junior

🛋️ Counselor

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Applies advanced clinical counseling knowledge to determine appropriate intervention and action steps • Handles telephone counseling to address member's mental and emotional disorders, conditions, addictions, and Worklife concerns • Counsels members on mental health, substance abuse benefits, community treatment resources, and related mental health programs • Coaches members on coping skills to address ongoing lifestyle management • Develops strategy to provide intensive case management and consultation for clinical risk cases and management referrals • Maintains accurate and complete documentation of required information to meet risk management and regulatory requirements • Coaches and trains junior colleagues in techniques, processes, and responsibilities

🎯 Requirements

• 1+ year of hands-on crisis intervention experience • Valid unrestricted independent professional behavioral health clinical license • 1+ years of EAP, Behavioral Health or Social Services experience preferred • 2+ years of crisis intervention skills preferred • Familiarity with brief therapy models and Motivational Interviewing preferred • Call center work experience preferred • Strong rapport-building skills preferred • Strong computer and literacy skills preferred • Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs