Director, Pharmacy Client Management

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🕒 May 17

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead a team of account executives, driving strategic and operational excellence • Build and maintain consultative partnerships with senior client stakeholders • Oversee budget, revenue goals, staffing, and resource allocation • Develop and implement standard operating procedures for client service • Manage contract negotiations and pricing for new business and renewals • Facilitate strategic discussions with clients to review service performance

🎯 Requirements

• Bachelor’s degree or equivalent work experience • Minimum 6 years of client services experience in healthcare or pharmacy benefit management • Minimum 4 years of leadership or people management experience • Deep understanding of the pharmacy benefit management (PBM) industry • Exceptional interpersonal skills • Strong organizational and prioritization skills • Proven ability to create a compelling vision and inspire action • Analytical skills to develop solutions for complex client challenges • Experience working effectively in a matrixed team environment

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package

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