Lead Director, Solutions Delivery

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🕒 May 19

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Owns end-to-end delivery governance across all active engagements • Serves as executive escalation point for client and internal stakeholders • Oversees resource planning, capacity management, and margin performance across the portfolio • Ensures adherence to product standards and prevents unnecessary customization or scope creep • Partners with Commercial, Product, Data, and Strategy teams to align delivery with strategic objectives • Implements standardized playbooks, templates, and performance tracking mechanisms to improve or deliver predictably • Monitors engagement financials, including revenue realization, cost control, and operational efficiency • Identifies cross-sell and upsell opportunities within existing engagements • Provides coaching and oversight to engagement managers and business analysts to ensure high-quality execution

🎯 Requirements

• Bachelor's Degree required (Business Administration, Data Science, Business Analytics, Informatics) • Master's Degree preferred (MBA, Data Science, Business Analytics, Informatics) • 10+ years of experience in consulting, pharma services, data delivery, or client engagement leadership • Experience managing multi-project portfolios and P&L accountability preferred

🏖️ Benefits

• Medical, dental, and vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources based on eligibility

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