Manager – ACAS Provider Contract Testing

Job not on LinkedIn

November 21

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

💵 $66.3k - $145.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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CVS Health

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Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

📋 Description

• Manage daily testing operations, ensuring smooth execution of all planned activities. • Track and maintain inventory of test cases, environments, and data sets. • Monitor and enforce adherence to Service Level Agreements (SLAs) for testing deliverables. • Identify risks to timelines and proactively implement mitigation strategies. • Act as the primary liaison between testing teams, SMEs, and business analysts. • Facilitate cross-functional collaboration to resolve issues and maintain delivery quality. • Maintain governance standards for testing processes and documentation. • Prepare and present operational metrics and status reports to leadership. • Handle escalations promptly and ensure timely resolution of defects and blockers. • Identify process gaps and recommend improvements to enhance efficiency and accuracy.

🎯 Requirements

• 3+ years in testing operations, quality assurance, or related functions. • 3 + years of proven experience in managing day-to-day operations and SLA compliance. • 3 + years of proficiency in tracking tools and reporting dashboards. • Familiarity with healthcare domain, provider contracts, and claims systems. • Experience with test management tools and automation frameworks. • Knowledge of Agile methodologies and continuous delivery practices. • Strong organizational and time management skills. • Excellent communication and stakeholder management abilities. • Bachelor’s degree required or equivalent work experience.

🏖️ Benefits

• Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings • Tobacco cessation and weight management programs • Confidential counseling and financial coaching • Paid time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical access • Many other benefits depending on eligibility