Manager – Software License & Asset Compliance

Job not on LinkedIn

November 25

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Logo of CVS Health

CVS Health

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Responsible for the creation and maintenance of accurate software asset records, including Software Models, Discovery Models, and Entitlements. • Ensures effective tracking, management, and optimization of CVS software assets, covering both client and server-based products. • Focuses on license compliance, cost efficiency, and lifecycle governance. • Collaborates with teams across CVS Health, including Finance, Procurement, Governance, Security, Vendor Management, IT Renewals and Purchasing Operations, IT Services, and Software Product Stakeholders to reconcile software deployments with license and maintenance entitlements. • Executes reconciliation by comparing entitlements with discovered software installations to determine effective license positions for each in-scope publisher. • Analyzes reconciliation reports to determine required actions to address non-compliant software installations. • Analyzes software usage reports and establishing removal rules for infrequently used software. • Ensures contractual compliance with license counts and permitted deployment/use to mitigate risks associated with external vendor audits. • Leads complex internal and external audits related to IT Asset Management and delivery resolutions aligned with audit plans. • Researches vendor licensing models, product use rights, licensing metrics, and entitlements for software assets. • Collaborates with internal teams to maintain and enhance the Colleague Zone AppStore, including opportunities for streamlining and automation. • Identifies and pursues opportunities for cost savings, cost avoidance, software reuse, and consolidation.

🎯 Requirements

• 5+ years of hands-on experience in Software Asset Management (SAM) operations using ServiceNow SAM Pro (Yokohama or later) • End-to-end management of software asset data within ServiceNow SAM Pro • Uploading and configuring entitlements (e.g., software suites, inference percentages, downgrade rights) • Reviewing and normalizing software discovery models • Creating and managing discovery maps and software model configurations • Administering publisher packs for both server and client software • Managing software lifecycle processes and reclamation rules • 5+ years of experience in enterprise software asset management , with expertise in: • Licensing requirements and metrics for Tier 1 software publishers (e.g., Microsoft, IBM, Oracle, Broadcom, SAP, etc.) • Software contract terms and conditions, including end-user license agreements • Cost savings and risk mitigation strategies within IT asset management • Software normalization, entitlements, discovery, and license true ups • Full software lifecycle processes: request, procurement, discovery, management, reclamation, and retirement

🏖️ Benefits

• Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Paid time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical access and many other benefits depending on eligibility.

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