Pharmacy Care Representative

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $20 / hour

⏰ Full Time

🟢 Junior

💊 Pharmacist

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Conduct inbound or outbound phone calls to patients regarding complex Specialty medication orders, benefits verification, and new patient enrollment • Coordinate and process requests for new and refill order shipments • Collect appropriate information needed to ensure insurance coverage for patient medication orders • Verify eligibility, prior authorization, and other reimbursement requirements prior to shipment • Assist in enrolling and tracking new customer referrals • Provide explanation of CVS/Specialty services to new customers • Transfer/escalate clinical questions and issues to the staff pharmacist for resolution

🎯 Requirements

• 1+ years of experience in a customer service role handling and resolving a high volume of complex customer needs over the phone • 1+ years of work experience with Windows-based applications like Microsoft Office (Outlook, Excel, Teams, Word), internet navigation, and email applications • 1+ years of computer keyboarding experience, skills and aptitude • Active Valid Pharmacy Technician License and/or Certification as required by the State of IL • You must have a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload • A secure and private home workspace free from distractions is required

🏖️ Benefits

• medical, dental, vision insurance • wide-ranging list of supplemental benefits and discount programs • sixteen paid days off • ten paid holidays